Privacy Policy

Who this covers

This policy covers foundry.garrisonsmith.com and the services provided by Garrison Smith, doing business as Foundry (“Foundry,” “we,” “us”). It applies to visitors, prospective clients and clients.

What we collect

What you send us. Your name, business name, phone number, email, current website, and anything you include in an email, text or intake form.

What we need to build and run your site. Business details, hours, services, pricing, photos, logos and written content, plus the access needed to do the work, such as your domain, DNS, Google Business Profile or analytics accounts.

Payment information. Payments are handled by our payment processor. We don't see or store your full card or bank account number.

Website data. Our hosting provider records basic technical information when anyone visits, such as IP address, browser type and the pages requested, to deliver and protect the site. We may also use privacy-focused analytics that count visits without advertising cookies. This site doesn't use advertising or tracking cookies.

How we use it

To answer you, quote and sign you up; to build, host, update and support your website; to provide SEO services on Local and National plans; to bill you; to keep our systems secure; and to meet legal obligations.

Text messages

If you text us, we'll reply by text. We use texts for your account, such as change requests, approvals and billing notices. We don't send marketing texts without your consent. Reply STOP to opt out at any time. We don't share your phone number with anyone for their own marketing.

Who we share it with

Only the service providers we use to run the business, such as hosting, payment processing, email and file storage, and only so they can do that work for us. We may also disclose information if the law requires it, or as part of a sale or transfer of the business.

We don't sell your personal information or share it for advertising.

Your customers’ information

If your site has a contact form, the messages your customers send go to you. We handle them only to deliver them and to keep the form working. You're responsible for how you use your customers' information.

How long we keep it

We keep client information for as long as you're a client and for a reasonable period afterward for billing, tax and legal records. Prospective client information is deleted on request.

Security

We use reasonable safeguards to protect your information and account access, including keeping login credentials private and limiting who can see them. No system is perfectly secure.

Your choices

You can ask to see, correct or delete the personal information we hold about you by emailing hello@garrisonsmith.com. We'll respond within 30 days. We may need to keep some records for legal or billing reasons.

Children

This site and our services are for businesses. They're not directed to children under 13, and we don't knowingly collect their information.

Changes

We may update this policy. The date at the top shows when it last changed. Material changes will be posted here before they take effect.

Contact

Privacy questions: hello@garrisonsmith.com or 615-931-9605.